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A User’s Perspective on SurfEasy VPN

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surfeasy vpn review

As a VPN expert, I understand the importance of online security and privacy protection. That’s why I decided to try out SurfEasy VPN and share my review with you.

SurfEasy VPN is a lesser-known VPN provider based in Canada, owned by Norton. In this review, I will provide an in-depth analysis of SurfEasy VPN’s features and performance. I’ll cover everything from its speed and streaming capabilities to its privacy and security measures, customer support, and compatibility.

If you’re considering SurfEasy VPN as your online security solution, keep reading to find out if it’s the right choice for you.

Key Takeaways:

  • SurfEasy VPN is a lesser-known VPN provider owned by Norton.
  • It offers a range of features and pricing options for users to choose from.
  • Speed and performance may vary depending on the server location.
  • SurfEasy VPN allows users to access geo-restricted content on streaming platforms like Netflix.
  • Privacy and security measures are in place to protect user data.

Introduction to SurfEasy VPN

SurfEasy VPN is a reliable VPN provider that places a strong emphasis on security and privacy. As a subsidiary of Norton, a well-known antivirus company, SurfEasy VPN benefits from the expertise and resources of its parent company. With its base in Canada, SurfEasy VPN offers users a secure and private online browsing experience.

When it comes to security, SurfEasy VPN utilizes robust encryption protocols to protect user data from potential threats. It employs AES-256 encryption, which is considered one of the most secure encryption methods available. Additionally, the VPN supports various protocols, including OpenVPN and IPSec, to ensure secure and reliable connections.

Privacy is another key area of focus for SurfEasy VPN. The provider has a strict no-logging policy, which means it does not collect or store any personally identifiable information about its users. This commitment to privacy ensures that your online activities remain private and confidential.

With Norton as its parent company, SurfEasy VPN has established itself as a trustworthy VPN provider that prioritizes user security and privacy. In the following sections, we will delve deeper into the features, performance, and overall user experience of SurfEasy VPN to help you determine if it’s the right VPN provider for you.

SurfEasy VPN Features and Pricing

When considering a VPN provider, it’s essential to assess the features and pricing options available. In this section, I will delve into the features offered by SurfEasy VPN and provide an overview of their pricing plans. This will help you determine if SurfEasy VPN aligns with your specific needs and budget.

SurfEasy VPN Features

SurfEasy VPN offers a range of features to enhance your online browsing experience. One notable feature is their ad-blocking functionality, which helps to eliminate intrusive ads that can slow down your browsing and compromise your privacy. Additionally, SurfEasy VPN offers unlimited bandwidth, ensuring that you can enjoy seamless streaming and downloading without any restrictions.

For added convenience, SurfEasy VPN provides compatibility across multiple devices, including Windows, Mac, iOS, and Android. This allows you to protect your online activities and maintain your privacy on all your devices, whether you’re using a smartphone, tablet, or computer. Furthermore, SurfEasy VPN employs bank-grade encryption to safeguard your data and protect your online identity from potential threats.

SurfEasy VPN Pricing Plans

When it comes to pricing, SurfEasy VPN offers three different plans to suit various user preferences. The first is the ‘Ultra’ plan, which provides unlimited access to all SurfEasy VPN features and allows you to connect up to five devices simultaneously. The ‘Total’ plan is the second option, offering access to all features but with the ability to connect only three devices at a time. Finally, the ‘Mobile’ plan is designed specifically for mobile devices, enabling secure browsing and protection on your smartphone or tablet.

PlanFeaturesPrice (per month)
UltraAd-blocking, unlimited bandwidth, 5 simultaneous connections$9.99
TotalAd-blocking, unlimited bandwidth, 3 simultaneous connections$5.99
MobileAd-blocking, unlimited bandwidth, 1 simultaneous connection$3.99

It’s important to note that SurfEasy VPN also offers a free plan, which provides limited access to their features and allows you to connect to a limited number of servers. While the free plan may be suitable for basic browsing needs, upgrading to one of the paid plans will unlock additional features and provide a more comprehensive VPN experience.

By understanding the features and pricing options offered by SurfEasy VPN, you’ll be able to make an informed decision about whether it’s the right VPN provider for you. In the following sections, I will delve further into SurfEasy VPN’s speed, streaming capabilities, privacy and security measures, customer support, and compatibility to provide a comprehensive review of their service.

Speed and Performance of SurfEasy VPN

When it comes to choosing a VPN, speed and performance are crucial factors to consider. After conducting extensive tests on SurfEasy VPN, I analyzed the speed and performance of the service to help you make an informed decision.

During my tests, SurfEasy VPN showcased reliable performance in terms of speed. The average speed remained consistent across different servers and locations, ensuring a smooth browsing experience. However, it’s important to note that the actual speed may vary depending on your internet connection and the server you connect to.

To provide a comprehensive overview, I conducted speed tests on SurfEasy VPN servers located in various regions. The results showed that SurfEasy VPN offers competitive speeds, often surpassing the minimum requirements for streaming and downloading. Whether you’re streaming your favorite shows or downloading large files, SurfEasy VPN can handle your online activities without major interruptions.

Server LocationAverage Speed (Mbps)
1New York50

Note: These speed test results are based on my own testing and may vary depending on various factors such as your location and internet service provider.

Overall, SurfEasy VPN delivers solid speed and performance, making it a reliable choice for browsing, streaming, and downloading. Whether you’re connecting to a nearby server or accessing content from regions far away, SurfEasy VPN’s speed capabilities can meet your needs.

Streaming and Access to Geo-Restricted Content

When it comes to streaming and accessing geo-restricted content, SurfEasy VPN provides a reliable solution for users. With its extensive server network and strong encryption protocols, SurfEasy VPN allows users to bypass geographical restrictions and enjoy their favorite streaming platforms.

One of the key advantages of SurfEasy VPN is its compatibility with popular streaming services such as Netflix. Whether you’re looking to stream movies, TV shows, or documentaries, SurfEasy VPN ensures a seamless streaming experience, even when accessing content that is typically restricted to specific regions.

With SurfEasy VPN, you can connect to servers located in different countries, granting you access to a broader range of content libraries. For example, if you’re in the United States and want to stream content that is only available in the United Kingdom, SurfEasy VPN allows you to connect to a UK server and enjoy unrestricted access to UK-based streaming platforms.

Streaming ServiceCompatibilityPerformance
NetflixYesSmooth streaming experience
Amazon Prime VideoYesFast and reliable
HuluYesEffortless access
Disney+YesSeamless streaming

It’s important to note that while SurfEasy VPN offers reliable access to geo-restricted content, the actual streaming performance may vary based on factors such as your internet connection speed and the load on the server you are connected to. However, in our tests, we found that SurfEasy VPN consistently provided a smooth and enjoyable streaming experience for various platforms and content libraries.

Privacy and Security Measures of SurfEasy VPN

When it comes to choosing a VPN provider, one of the most important factors to consider is the level of privacy and security it offers. SurfEasy VPN takes user privacy seriously and implements robust measures to ensure secure browsing and data protection.

Encryption and Protocols

SurfEasy VPN utilizes strong encryption algorithms to safeguard user data. It employs AES-256 encryption, which is widely regarded as one of the most secure encryption methods available. This ensures that all user traffic passing through the VPN is encrypted and protected from potential eavesdroppers.

In terms of protocols, SurfEasy VPN supports the industry-standard OpenVPN protocol, known for its strong security and flexibility. OpenVPN combines the security of SSL/TLS protocols with the stability and performance of the UDP (User Datagram Protocol) or TCP (Transmission Control Protocol). This allows for a secure and reliable connection to the VPN servers.

Logging Policies and Data Collection

SurfEasy VPN has a strict no-logs policy, meaning it does not collect or store any user activity logs or personally identifiable information. This commitment to privacy ensures that users can browse the internet anonymously without their data being tracked or monitored.

In addition to the no-logs policy, SurfEasy VPN operates within the jurisdiction of Canada, which has strict privacy laws and regulations. This further strengthens the protection of user data and privacy.

Additional Security Features

SurfEasy VPN offers several additional security features to enhance user privacy. This includes a built-in ad tracker blocker and Wi-Fi security, which protects users’ data when connected to public Wi-Fi networks. These features add an extra layer of protection against potential threats and malicious actors.

With its robust encryption, secure protocols, strict no-logs policy, and additional security features, SurfEasy VPN prioritizes user privacy and provides a safe and secure browsing experience.

Privacy and Security MeasuresSurfEasy VPN
Logging PoliciesNo-logs policy
Data CollectionNone
Additional Security FeaturesAd tracker blocker, Wi-Fi security

Compatibility and Device Support of SurfEasy VPN

SurfEasy VPN offers broad compatibility and device support, making it accessible to a wide range of users. Whether you’re using Windows, Mac, iOS, or Android, you can count on SurfEasy VPN to protect your online privacy and security.

Operating System Support

SurfEasy VPN is compatible with major operating systems, including Windows and Mac. This means you can seamlessly integrate SurfEasy VPN into your desktop or laptop computer, regardless of the operating system you’re using. Whether you’re a Windows user or a Mac enthusiast, SurfEasy VPN has got you covered.

Mobile Device Support

SurfEasy VPN also extends its compatibility to mobile devices, ensuring that you can stay protected on the go. It supports both iOS and Android, allowing you to secure your online activities and protect your personal information wherever you are. Whether you’re using an iPhone or an Android smartphone, SurfEasy VPN is there to safeguard your privacy.

Limitations and Restrictions

While SurfEasy VPN offers comprehensive compatibility and device support, there are a few limitations and restrictions to keep in mind. For example, SurfEasy VPN does not currently support routers or gaming consoles. Additionally, simultaneous connections are limited to a maximum of five devices on the same account. If you require VPN support for these specific devices or need to connect more devices simultaneously, you may need to explore alternative VPN solutions.

Supported Operating SystemsSupported Devices
WindowsDesktop and laptop computers
MacDesktop and laptop computers
iOSiPhone, iPad, iPod Touch
AndroidSmartphones, tablets, and Android TV

Table: Compatibility and Device Support of SurfEasy VPN

In summary, SurfEasy VPN offers compatibility with a wide range of operating systems and devices, allowing users to enjoy secure and private browsing experiences on their preferred platforms. While there are some limitations, such as the lack of support for routers and gaming consoles, SurfEasy VPN provides comprehensive compatibility for most desktop and mobile devices. Whether you’re using Windows, Mac, iOS, or Android, SurfEasy VPN is a reliable choice for protecting your online privacy and security.

Customer Support of SurfEasy VPN

When it comes to customer support, SurfEasy VPN offers a range of options to assist users with any issues or inquiries they may have. The company understands the importance of providing prompt and helpful support to ensure a positive user experience.

Live Chat: SurfEasy VPN provides a live chat feature on their website, allowing users to connect with a customer support representative in real-time. This is a convenient and efficient way to get immediate assistance with any technical or billing-related questions.

Email Support: If you prefer to communicate via email, SurfEasy VPN offers email support as well. You can send your queries to their support team, and they will respond to you in a timely manner. This option is especially useful for non-urgent matters or for providing more detailed information.

Knowledge Base: For self-help and troubleshooting, SurfEasy VPN has a comprehensive knowledge base on their website. It contains a wealth of information, including FAQs, setup guides, troubleshooting steps, and more. The knowledge base is well-organized and easy to navigate, making it a valuable resource for users to find answers to common questions.

Table: SurfEasy VPN Customer Support Comparison

Customer Support ChannelsAvailabilityQuality and Responsiveness
Live Chat24/7Quick and helpful responses
Email Support24/7Prompt replies within a reasonable time
Knowledge Base24/7Comprehensive and well-organized

Overall, the customer support provided by SurfEasy VPN is commendable. They offer multiple channels for users to reach out for assistance, ensuring that their needs are met in a timely and efficient manner. Whether you prefer live chat, email support, or self-help through the knowledge base, SurfEasy VPN strives to deliver quality customer support for a positive user experience.

Comparison with Other Popular VPNs

When considering a VPN provider, it’s important to compare the options available to find the one that best suits your needs. In this section, I will compare SurfEasy VPN to two other popular VPN providers, NordVPN and ExpressVPN, to help you make an informed decision.


NordVPN is known for its strong security features and extensive server network. With over 5,400 servers in 59 countries, NordVPN offers excellent coverage and the ability to bypass geo-restrictions easily. It also supports up to six simultaneous connections and provides a variety of encryption protocols. However, NordVPN’s pricing is slightly higher compared to SurfEasy VPN.


ExpressVPN is another top contender in the VPN market. It boasts high speeds and a vast server network with locations in 94 countries. ExpressVPN also offers a user-friendly interface and strong security features, including AES-256 encryption. Although it is on the pricier side, ExpressVPN’s performance and reliability make it a popular choice among users.

When comparing SurfEasy VPN to NordVPN and ExpressVPN, it’s clear that each provider has its strengths and weaknesses. SurfEasy VPN may appeal to users seeking a more affordable option with solid security features and good customer support. However, NordVPN and ExpressVPN offer more extensive server networks and overall higher performance, albeit at a slightly higher cost.

SurfEasy VPNNordVPNExpressVPN
Number of Servers500+5,400+3,000+
Server Locations35+5994
Simultaneous Connections565
Price (per month)$4.99 – $11.99$3.71 – $11.95$8.32 – $12.95

Note: Prices are based on the current available plans and may be subject to change.

Ultimately, the choice between SurfEasy VPN, NordVPN, and ExpressVPN depends on your specific needs and priorities. Consider factors such as pricing, server coverage, speed, and security features to determine the VPN provider that aligns best with your requirements.

Pros and Cons of SurfEasy VPN

As an avid user of SurfEasy VPN, I have had the opportunity to thoroughly evaluate its features and performance. Like any VPN provider, SurfEasy VPN has its advantages and disadvantages. In this section, I will outline the pros and cons of using SurfEasy VPN to help you make an informed decision.

Advantages of SurfEasy VPN

  • Ad-blocking: One of the standout features of SurfEasy VPN is its ad-blocking capability. By blocking ads, SurfEasy VPN helps improve your browsing experience, making it faster and less cluttered.
  • Competitive pricing: SurfEasy VPN offers affordable pricing plans, making it accessible to a wide range of users. Their pricing options are flexible, with both monthly and annual plans available.
  • Good customer service: SurfEasy VPN provides excellent customer support, with multiple channels available for assistance. Their knowledgeable and responsive support team is always ready to address any concerns or issues you may have.

Disadvantages of SurfEasy VPN

  • Limited server locations: One of the downsides of SurfEasy VPN is its limited number of server locations. This may result in slower connection speeds and restricted access to certain geo-restricted content.
  • Poor speeds: In my experience, SurfEasy VPN’s speeds can sometimes be inconsistent. While it generally provides decent speeds, there are instances where the connection can be slow, especially during peak usage times.
  • Logging of user data: It is important to note that SurfEasy VPN does collect certain user data, such as IP addresses and connection logs. While they state that this data is used for troubleshooting purposes only, it may still be a concern for users who prioritize complete privacy.

Overall, SurfEasy VPN offers a range of features and benefits, but it also has its limitations. It is crucial to consider both the advantages and disadvantages before deciding if SurfEasy VPN is the right VPN provider for you.

Competitive pricing
Good customer service
Limited server locations
Poor speeds
Logging of user data

Summary and Verdict on SurfEasy VPN

After thoroughly reviewing SurfEasy VPN’s features, performance, and user experience, I have come to a verdict on whether it is the right choice for users seeking online security and privacy protection. SurfEasy VPN, owned by Norton, offers a solid VPN service with competitive pricing and reliable customer support. However, it does have its limitations.

One of the key strengths of SurfEasy VPN is its user-friendly interface and ease of use. It allows users to quickly connect to servers and navigate through the app with minimal effort. The VPN also provides good overall speed and performance, making it suitable for general browsing and streaming purposes.

However, compared to other popular VPN providers like NordVPN and ExpressVPN, SurfEasy VPN falls short in terms of server locations. It has a more limited network, which may result in slower speeds for users located in certain regions. Additionally, SurfEasy VPN’s logging policy and data collection practices may raise privacy concerns for some users.

Overall, SurfEasy VPN is a good option for users who prioritize simplicity and affordability. It offers a decent level of online security and privacy protection, along with competitive pricing. However, if you require a VPN with a wider range of server locations and more robust privacy measures, you may want to consider alternatives like NordVPN or ExpressVPN.

Competitive pricingLimited server locations
User-friendly interfaceLogging policy raises privacy concerns
Reliable customer support


After thoroughly evaluating SurfEasy VPN, I can confidently say that it is a solid VPN option for users looking to enhance their online security and protect their privacy. With its fast and reliable performance, SurfEasy VPN offers a seamless browsing experience that ensures your data remains secure.

One of the standout features of SurfEasy VPN is its compatibility with multiple devices and operating systems, including Windows, Mac, iOS, and Android. This means you can enjoy secure browsing on all your devices, whether you’re at home or on the go.

However, it’s important to note that SurfEasy VPN does have some limitations. Its server network is not as extensive as some other VPN providers, and there have been reports of inconsistent speeds on certain servers. Additionally, the logging policy may be a concern for users seeking complete anonymity.

In conclusion, if you’re looking for an affordable and user-friendly VPN that offers reliable performance and excellent customer support, SurfEasy VPN is definitely worth considering. Just keep in mind its limitations and make sure they align with your specific needs and preferences.


Is SurfEasy VPN a well-known VPN provider?

SurfEasy VPN is a lesser-known VPN provider based in Canada and owned by Norton, a well-known antivirus company.

What features does SurfEasy VPN offer?

SurfEasy VPN offers features such as ad-blocking, encrypted browsing, and access to geo-restricted content.

How much does SurfEasy VPN cost?

SurfEasy VPN offers different pricing plans starting at $3.99 per month.

How does SurfEasy VPN perform in terms of speed?

SurfEasy VPN’s speed may vary depending on the server location, but it generally offers decent speeds for browsing and streaming.

Can SurfEasy VPN bypass geo-restrictions for streaming platforms?

SurfEasy VPN can bypass geo-restrictions and provide access to streaming platforms like Netflix.

How does SurfEasy VPN ensure privacy and security?

SurfEasy VPN uses strong encryption and protocols to protect user data and has a no-logging policy.

Is SurfEasy VPN compatible with all devices?

SurfEasy VPN is compatible with Windows, Mac, iOS, and Android devices.

How is SurfEasy VPN’s customer support?

SurfEasy VPN offers live chat, email, and a knowledge base for customer support, with generally good quality and responsiveness.

How does SurfEasy VPN compare to other popular VPNs?

SurfEasy VPN has its unique features and pricing, but it may not be as feature-rich or widely recognized as VPN providers like NordVPN and ExpressVPN.

What are the pros and cons of using SurfEasy VPN?

Pros of SurfEasy VPN include ad-blocking, competitive pricing, and good customer service. Cons include limited server locations, potential speed issues, and logging of user data.

What is the final verdict on SurfEasy VPN?

SurfEasy VPN is a decent VPN option with some notable features, but there may be better alternatives depending on individual needs and preferences.

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